GoNOMAD
MINI GUIDE
Finding and Choosing a Local
Tour Operator, Guide or Outfitter
Even independent travelers find that sometimes there are activities they
cannot or dont want to do by themselveshiking, rafting, or
other outdoor activities that require equipment, guides or access to remote
locations.
While you may choose to work with a tour operator from your
own country and book a trip before you arrive in your destination, it
is sometimes cheaper and easier to work with a local tour operator, outfitter
or guide and make your arrangements when you arrive. Working with local
guides and outfitters is also a responsible way to support the local economy
and community.
Finding and choosing reliable local tour operators is not difficult in
most cases. Below are a few guidelines to help you no matter where you
plan to go or what you plan to do.
WHY USE A LOCAL GUIDE OR TOUR OPERATOR?
Sometimes, its easier and more convenient to work with a tour operator
based in your own country. But there are other circumstances in which
working with local tour operators and guides is not only preferable, but
necessary.
Time and Flexibility
If you are traveling independently, you may only want to spend a small
part of your time on an organized tour of any kind. In this case, it makes
sense to work with a local tour company or guide who can help you with
a specific activity or destination, while you retain the freedom and independence
to do what you want for the rest of your trip. For those whose travels
dont follow a fixed itinerary, working with a local tour operator
or outfitter allows you to take advantage of what a destination has to
offer without planning in advance.
Cost
Often it is cheaper to book a tour or guide from a local company than
it is to purchase a package tour from company in your own country. While
this shouldnt be a deciding factor, for budget travelers, working
with a local tour operator or guide could provide you with the opportunity
to take that African safari without depleting the kids college fund!
Knowledge and Access
In many locations, local guides and tour operators have the inside knowledge
of a destination and access to certain areas or attractions that a foreign
company may not. In fact, many foreign tour companies often HIRE local
guides and companies to handle arrangements in-country! If you need a
Sherpa in the Himalayas, it would make sense to hire a local.
Responsible Travel
Working with local tour operators and guides is fundamental to the ethics
of responsible travel. When you pay a local company or guide for their
services, you support the local economy and help tourism become a positive
impact on the local population.
TYPES OF LOCAL TOUR OPERATORS, OUTFITTERS AND GUIDES
From half-day tours of local sites to weeks-long excursions in remote
places, local tour operators, outfitters and guides are diverse. In some
cases, you can book an all-inclusive tour or you can hire a guide, a car
and a driver for a period of time, and in others, you can rent some equipment,
get some maps and off you go. The key is deciding what you want to do
and how much you want to spend.
Day-tours
Day tours are the most common type of tour offered locally. Tour guides
take a small group to visit local sights, often including a meal. The
costdepending upon the locationcan be reasonable, and tours
are most often conducted in English.
Adventure and Cultural Tours
These tours usually incorporate some kind of activity that requires equipment
and guides, or involve access to local villages or attractions not open
to the public. Rafting, kayaking, trekking, village visits and safaris
are all activities that local adventure tour operators and outfitters
offer for a reasonable cost.
Multi-day cultural and adventure tours are also offered by local tour
operators, and will often include accommodations and meals, as well as
guide services, transportation and equipment. In some cases, local tour
companies and outfitters will rent you equipment, drop you off and pick
you up, and the rest of the time, you are on your own.
Local Guides
Whether you are planning a trek in the Himalayas, an excursion to remote
ruins or villages, or a walking tour of a city, sometimes its a
good idea to hire a local guide to accompany you, show you the way, and
give you some inside background. These guides are often independent contractors
who may be associated with a tour office or company. In some locations,
local guides must be certified and licensed (ask to see the guides
license, if thats case), while in others, its wide open. Be
wary of "unofficial" guides in tourist cities, and if in doubt,
contact the tourist office or your hotel for a recommendation of a local
guide.
Car and Driver
In many destinations, you can hire a car and driver to take you wherever
you want to go. Cars and drivers can be hired for a few hours, a few days
or even a few weeks, depending upon your desires and budget. Sometimes,
this is a good way to get around if you dont want to rent a car
(or cant) and/or dont want to deal with local public transportation.
In certain countries (Bhutan, for example), its the only way to
go! If you hire a guide to come with you, you get an in-depth personal
tour, with all the independence you want.
On longer trips, you may be responsible for paying for gasoline, but
you wont have to pay for lodging or meals for your driver. Whenever
hiring a car and driver, make sure to inspect the vehicle--especially
the tires--(you dont want to be stranded in the middle of nowhere
when it breaks down)and set the price and details (do you pay for
gas, etc.) before you agree to go.
FINDING LOCAL TOUR OPERATORS AND GUIDES
In addition to searching GoNOMADs LISTINGS of LOCAL OUTFITTERS
AND GUIDES, contact the tourism office in your destination before
you arrive and request a list of local tour operators and guides. In some
cases, you will be able to contact them from home to get more information
or prices, and to reserve a tour or guide.
If you wait until you arrive in your destination, stop at the tourism
office in your destination and gather information and recommendations.
Waiting until your arrival also gives you the benefit of being able to
check out the local operator before you reserve.
Other resources for local tour operators include bulletin boards in travelers
cafes or lodgings, hotels, local newspapers, local travel agencies and
other travelers recommendations.
CHOOSING A LOCAL TOUR OPERATOR OR GUIDE
Perhaps the most important thing to look for is reliability and safety.
Ask to see the local tour operators brochures, licenses and equipment.
Also ask for references. While it may be difficult to contact references
if you are already in the destination, if you get references while you
are still at home, you can call and ask about the tour operator or guide
before you leave.
Some local tour operators and guides will show you letters of praise
from foreigners who have used their services. While these may be impressive,
be your own judge and listen to your instincts. Ask questions about the
route, safety precautions, accommodations, etc. If you are concerned,
ask your hotel managers and the local tourism office for their assessment
or recommendation of a company or guide.
Always confirm prices before you agree to anything. Make sure you know
what equipment or costs you must cover or provide. If there is a contract
or waiver to sign, READ THE FINE PRINT! If pre-payment or a deposit is
required, make sure you have IN WRITING and understand the conditions
for getting your money back. If possible, pay by credit card, in case
there is a problem.
Generally, local tour operators and guides are reliable, honest and hardworking.
Its not in their best interest to cheat or harm travelers: word
gets around fast and they will be out of work. Dont be distrustful,
just cautious: you wouldnt book a tour at home without checking
things out first, either. And, if you are particularly pleased with a
guides or tour operators services, a tip is appreciated, and
so is a positive recommendation for other travelers.
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